How to add a payee from your Bill Pay Center

Below is a step-by-step guide on how to add a payee to your Bill Pay from the Bill Pay Center on your desktop or browser. Following these instructions will ensure a smooth and efficient process for managing your payments.

1. Login to your Bill Pay Center from your desktop or from a browser.

2. Navigate to Payees and select + Payee.

3. Next, you can search for, or select, frequently used payees. If these are not what you are looking for, you will need to either select Pay a company (e.g. credit card, utilities or cable) or select Pay a person (e.g. friend or relative).

   • If you choose Pay a company, you will choose Send the money by Entering information on my billing statement (electronic/check). Next, complete the required fields, and then click Submit.

   • If you choose Pay a person, you will be asked if you want to send the money by Email or text message (Electronic), Direct deposit (Electronic), or by Check. Select your preferred option, complete the required fields, and then choose Next. Follow the guided steps and complete the required fields to complete the addition of your new payee.

     • It will require you to input a Keyword that you will need to share with the payee. We recommend sharing this in person or via a phone call, for security purposes.

     • It will also require you to receive a one-time activation code before being able to schedule payments to this payee. You will select which phone number to receive that code at. Once you receive the code, you will enter it into the required field and choose Next. Once verified, it will add the payee to your list and bring you back to the Payee screen.

To make a payment to your newly added payee, simply select Payees, locate the payee you wish to send a payment to, and then select $Pay on the right-hand side. Follow the guided steps to review and complete your payment.

If you have additional questions specific to Bill Pay, you can contact Bill Pay Support at 877-260-2047.